Booking & Cancellation Policy

We will be closed from 08/18/2019 to 09/01/2019. Only contact by WhatsApp for future appointments.

Booking Policy:

All appointments including follow-up appointments at the time of booking a valid credit card must be presented to initiate a $30 reservation hold for your appointment. This amount will not be refundable. In the case that applies, this amount will be credited towards the total cost of the treatment or treatments.

In the event you do not cancel in accordance with our Cancellation Policy, (see below) you will forfeit the reservation amount of $30, along with any other applicable cancellation charges.

Before complete the online booking, you must set an appointment by phone. Call 754 234 9754

Cancellation Policy:

  • You may cancel your appointment, without fee, anytime during normal business hours (9am-5pm) at least 24 hours before your scheduled appointment time. Kalos Spa Center does not have control over the amount of time required for your card provider to release held funds however if you have left a reservation deposit. 
  • Less than 24 hours cancellations, same day cancellations, clients that fail to cancel prior to their scheduled appointment, and/or do not arrive for service, will incur a charge of $30, because at this point, it won't be able to fill the spot.
  • Your appointments are very important. We hold your appointment time just for you and ask that if you must cancel or reschedule any appointment, you please provide us with 24 hours notice. This way, we may be able to accommodate clients on our wait list For no-show or late cancellations/changes. Clients who cancel within 24 hours or no-show three times will be required to pay in full for their appointment at the time of booking. We appreciate your understanding! 

Open Hours:

MON TO FRI : 9AM TO 5PM  (LAST APP AT 4PM)
SAT : 9AM TO 4PM (LAST APP AT 3PM)
SUNDAY CLOSED

BY APPOINTMENT ONLY
PH: 754.234.9754

Payment Methods:

Visa and MasterCard, Discover, American Express, Cash

Free Parking:

Free parking is located inside of the Ocean Bank Building, from 2nd Floor and Up.

Languages

English and Spanish

 

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